Privacy Policy

Last updated: February 2026

1. Introduction

Motif Digital Marketing Ltd. ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at motifprojectmanagement.co.uk or engage with our services.

Motif Digital Marketing Ltd. is a company registered in England and Wales. Our registered office is at 71-75 Shelton Street, London, WC2H 9JQ.

2. Information We Collect

We may collect and process the following personal data about you:

• Information you provide to us: When you fill in our contact form, send us an email, or otherwise communicate with us, you may provide your name, email address, telephone number, company name, and details of your enquiry.
• Technical data: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type and version, time zone setting, operating system, and platform.
• Usage data: We may collect information about how you use our website, including pages visited, time spent on pages, and navigation paths.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the services you have requested
• To communicate with you about our services, including sending follow-up information related to your enquiry
• To improve our website and ensure content is presented in the most effective manner
• To administer our website and for internal operations, including troubleshooting, data analysis, and testing
• To comply with legal obligations

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing your personal information are:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as submitting a contact form.
• Legitimate interest: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Legal obligation: Where processing is necessary for compliance with a legal obligation.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except where necessary to provide our services or where required by law. We may share data with:

• Service providers who assist us in operating our website and conducting our business (e.g., hosting providers, analytics services), subject to appropriate data processing agreements
• Law enforcement or regulatory bodies if required to do so by law

6. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Contact form submissions are typically retained for up to 24 months unless you request earlier deletion.

7. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. Our website uses SSL/TLS encryption to protect data transmitted between your browser and our server.

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can request that we correct any inaccurate or incomplete data.
• Right to erasure: You can request that we delete your personal data in certain circumstances.
• Right to restrict processing: You can request that we restrict the processing of your data in certain circumstances.
• Right to data portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
• Right to object: You can object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.

9. Cookies

Our website uses cookies to enhance your browsing experience. For full details, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Motif Digital Marketing Ltd.
71-75 Shelton Street, London, WC2H 9JQ
Email: ben@motifdigitalmarketing.co.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. The ICO can be contacted at ico.org.uk.